IN-PERSON WORKSHOP · LISBON
Say No Without GuiltDifficult Conversations Without Conflict
Learn to say what you need without ending in an argument — at work, in your family and with your partner.
Saturday 16 January 2027
09:30–12:30
Turim Ibéria Hotel · Avenida 5 de Outubro, 160, 1050-062 Lisboa
Christmas offer: €65 until 31 December
Places available: 20 of 20
Understand to be understood.
There are conversations we put off for months. With a boss, a colleague, a mother, a partner. Not because we lack courage — but because we do not know how to begin without it ending in conflict. In this workshop you will learn and practise three simple steps that change how you enter a difficult conversation.
01
The fact
separate what happened from the story we tell ourselves about it
02
The question
ask before assuming the other person’s intention
03
The request
ask for what you need clearly and realistically
Everything is practised with fictional scenarios. Nobody has to share anything personal.
Offers for everyone who registers
- Free e-book
- Access to workshop exercises and materials for 90 days in MindRight Academy, with a personal access code
- 10% discount on the next MindRight workshop
What is included
- 3-hour in-person session
- Coffee break
- Exercise workbook
- Free e-book
- 90 days’ access to the workshop exercises and materials in MindRight Academy, with a personal access code
- 10% discount on the next MindRight workshop
Sheila Dias's books will be on sale at the venue.

MindRight Global Training
About Sheila Dias
Human Behaviour & Organisational Development Consultant, speaker and author of more than 14 books. For 17 years she has worked with people, teams and organisations in Portugal and the United Kingdom. Founder of MindRight Global Training.
Frequently asked questions
Registration options
Christmas offer — until 31 December
€65
Per person
Until 31 December 2026, 23:59 (Lisbon)
Individual registration
€80
Per person
1–15 January 2027, until 23:59 (Lisbon)
Not currently available
Bring a friend (two people)
€110
For both people (€55 each)
€110 until 31 December 2026; €140 from 1 to 15 January 2027 (Lisbon). One form registers both people.
